Contact
Our Client Service, is available by WhatsApp from Monday to Friday from 10 am to 7 pm HKT, or at any time via email. We would be glad to assist.
You may contact us by email at: contact@amorsuico.com
Our Client Service would be glad to assist.
Would you like to contact us on WhatsApp?
Our Client Service would be glad to assist.
DISPATCH WITHIN 1-3 DAYS
Orders are dispatched within 1-2 day when placed by 4:30 p.m. and within 2-3 day when placed after 4:30 p.m.
If any items are not available, the preparation time might change. Any delays due to availability will be communicated.
To check your order status, please click here.
FREE HK SHIPPING FOR ORDERS OVER HKD 500
Depending on your shipping address, AMORSUI offers up to three delivery options:
Standard S.F. delivery (HK): HKD 15; Free for orders over HKD 500
Standard International Shipping (Outside HK): HKD 30; Free for orders over HKD 700 or equivalent
Express Delivery (Outside HK): HKD 300 or equivalent
HOW LONG DOES DELIVERY TAKE?
Delivery time is estimated from the time your order is shipped.
Standard S.F. Delivery (HK): within 1-3 business days
Standard International Shipping (Outside HK): within 7-16 business days
Express Delivery (Outside HK): within 2-4 business days
Thank you for your patience and understanding.
RETURNS AND EXCHANGES
You can return defective products within 14 days of receiving it for exchange, but non-refundable.
Product(s) must be returned in the original packaging. Any damaged, used, incomplete or soiled product(s) cannot be exchanged.
An item can only be exchanged once. The onus of bearing the cost linked to the return lies with the customer.
Please send us an email to indicate the product(s) you wish to exchange and indicate the reason. We will assist you promptly.
You will receive an email confirmation of the returned item and delivery notification of the new product.
CAN I CANCEL MY ORDER?
To ensure your order arrives to you ASAP, we processes your order quickly and any modifications are not possible.
If you need to cancel, please contact our Client Advisors whom will assist you promptly.
Leave Us a Message
By clicking "send," you confirm that you have read and agree to the Privacy Policy, consenting to AMORSUI processing your personal data for the purposes outlined in the Privacy Policy to respond to your request. In accordance with applicable laws and regulations, you have the right to access, correct, and delete any of your data. You can also request that we do not send you personalized communications about our products and services. You may exercise these rights at any time by contacting us.